JMJ – EA for a Day / The VA Project may change this policy as required to ensure the policy is compliant with The Office of The Victorian Privacy Commissioner. This policy is effective from January 2014.
Type of Personal Information Collected
The purchase of product
Personal information collected through a purchase via www.thevaproject.com is limited to your name and email address.
If you are a member on JMJ – EA for a Day or The VA Project, your name is maintained as a member. We do not have access to your password. When signing up as a member you should change the computer generated password before accessing the site.
How We Collect Information
- Registering, subscribing, completing online forms, offers, via email, exchange of business cards at networking events, seminars and conferences.
- Via social media platforms such as LinkedIn, Facebook, Twitter, Pinterest, Google+, Skype, Collaboration Software (CRM) etc.
Protection of Personal Information
All reasonable care is taken to protect your information by using the latest and most up to date software, virus and firewall protection.
Non Specific Personal Identification
As you browse our websites, we may from time to time view non-personal information about Users. This may include but not be limited to service providers and operating systems and other similar information. This information is not kept or maintained.
Jacqui James and sub contractors and consultants will not ask for, maintain or keep any sensitive information unless the collection is required by law for legal or immediate threat of harm to persons in relation to legal proceedings (current, anticipated and potential).
Clients of JMJ – EA for a Day may from time to time provide sensitive information in order to have their business carried out. This information is only shared with a sub-contractor when the client has asked for a sub-contractor to conduct the work on my behalf.
How We Use Collected Information
Jacqui James (subcontractors and contractors) of The VA Project registered under JMJ – EA for a Day may collect and use a Users personal information in the following manner.
To Improve our website offer
- Continual improvement of website offerings based on information and feed back received from Users.
To Improve customer service
- Information provided helps us to provide a more personal service that supports the Users requirements.
Promotions and contests
- To share and send information with Users who have agreed to receive information by subscribing, becoming a member or purchasing a product.
- To share and update Users, subscribers, members and product purchasers of latest additions to JMJ – EA for a Day / The VA Project.
- To notify of latest offers.
- To notify purchases about their product.
- We guarantee Users, subscribers, members and product purchasers will never be spammed or their email, sold or given away.
Third Party Websites
We do not share your information with any third party websites. All information comes direct to Jacqui James and is managed by Jacqui James registered owner of JMJ – EA for a Day and The VA Project.
We do not allow advertising on our sites from any third party websites. But we will from time to time, feature affiliate links that could benefit your small business. Clicking on any affiliate link is your decision and any purchase you make through the affiliate link is between the user and the affiliate. JMJ – EA for a Day and The VA Project will receive either a discount or product from the affiliate for your purchase.
Destruction of Personal Information
Upon request or at the end of the client contract, documents no longer required for use will be destroyed / deleted / shredded and any property belonging to the client returned within 7 working days of the end of the contract.
How we store your information
Contact information is stored in an electronic database and is deleted automatically once you unsubscribe from JMJ – EA for a Day / The VA Project.
Accessing your information-
If you wish to access any personal information we may have collected about you, you may request such access by contacting Jacqui James on 61 405 561 954.
Should a User have a complaint about the handling of their privacy / information. The User should contact:
PO Box 67
Hopetoun VIC 3396
Ph 61 405 561 954
Any User complaint will be taken seriously, and will be acknowledged immediately. We will take immediate steps to acknowledge receipt of your complaint and conduct a full investigation and provide steps to remedy or dismiss any complaint if found without substance or evidence.
Alternatively, you may contact the Office of The Victorian Privacy Commissioner (OVPC).
10-16 Queen Street
Melbourne Victoria 3000
GPO Box 5057
Melbourne Victoria 3001
Local call within Australia: 1300 666 444
From outside Australia: +61 3 8619 8719